Work Habro Group

Habro Music Brazil

Thinking in connecting stores and users, Habro Music launches a new online catalogue with an exclusive space dedicated to retailers.

  • Year2016
  • DisciplineUX / UI · Catálogo B2B
  • Live www.habro.com.br
  • TeamMarcelo Graciolli · Renata Gomes · Edir Pedro · Samuel Galdino

Brief

Problem

Lack of an online catalog to display products to the target audience.

Solution

Building a consistent catalog to showcase products online.

Impact

Connect stores and users to increase sales through the catalog.

My role

Design interfaces, usability solutions and a functional experience.

The client

Importer, distributor, Sales ↔ Retail

Habro Music is an importer and distributor that provides major brands in music equipment. They work directly between Sales and Retail.

Habro · cover
Habro · cover

Understanding the problem

Get to the facts

The main problem was the online catalogue. They did not have product information and images to share with each other to make deals.

We started with a huge brainstorm with stakeholders and the Digital Team — what would be great, and what would save time for both departments.

In order to solve the problem, first you need to understand the problem.

  • What data are we working with?
  • What platforms will we be deploying to?
  • Are there any special dependencies, such as “user must be logged in”?

Initial questions

Before pixels

  • What are the deadlines?
  • If the deadline is short, is there anyone we could ask to help out?
  • What are the goals and expectations of this project or feature?
  • Do we need to collaborate with other departments, and if so, how can they support us?
  • What would success look like?
  • How does the user get to your product?
  • How does your product present itself in the browser?
  • How do you keep communication going with your audience?
  • What happens when they leave your app/site?

The challenge

Architecture that can grow brands

Provide an information architecture for easy management, with functional updates across all screen resolutions, easy creation of new brands, and visual identity customization for each one — plus a better user-flow to reach goals and a store locator with available products for sales.

Early structure
Early structure

Journey

Consumer Journey Map

With this diagram, we explore the multiple (and sometimes invisible) steps taken by the consumer as they engage with the product. It allows designers to define motivations and needs at each stage.

For example, buying a new instrument in the store via the dealer.

The company had most of the visits there — so we integrated catalogue and sales pages into one user flow.

Consumer journey map
Consumer journey map

Process

Sketching Ideas

Basically, I always start with a few scribbles on paper to create the initial concept of the structure. This makes it easier to engage the vision and ideas discussed with the client during discovery.

Wireframes

High-Fidelity Wireframes

After brainstorming and sketching, I create wireframes — most of the time navigable. It is the best way to understand the product and visualise how it will work.

Homepage
Homepage
Listing
Listing
Filters
Filters
Product
Product
Mobile
Mobile
Retailer
Retailer

System

Menu

Menu

We decided to use a side menu on all devices. Because of the many categories and subcategories, this was the ideal solution for this product.

Side menu
Side menu

System

Catalogue Filters

Filters

The filters were an important factor in the catalogue, thinking about the day-to-day of who would use it.

Catalogue filters
Catalogue filters

System

UI Components

UI Components

A complete library to maintain consistency and standardize use across multiple screens and professionals.

UI components collage
UI components collage

Desktop

Final Deliverables

Desktop Final Deliverables

Here you can see the final result of all the deliverables described above.

Homepage
Homepage
Product ID
Product ID
Stores
Stores
Marketplace
Marketplace
Desktop · final UI
Desktop · final UI

Responsive

Responsive design final deliverables

Responsive web design (RWD) allows desktop pages to respond to screen size. The same support across devices for a single website — see below for mobile deliverables.

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01
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Outcome

Strategic planning and results

The pride of having participated in a promising project. Statistics show what we are learning, mistakes and correctness, what the user wants, what works and what had to be improved.

Validation
Validation
Store results
Store results